Frequently Asked Questions

Find answers to common questions about SPOTDQ. Can't find what you're looking for? Contact our support team.

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Getting Started Buying a Spot Selling Your Spot Transactions & OTP Safety & Trust Payments & Refunds Cancellations & Policies Account & Profile

Getting Started

4 questions

Buying a Spot

5 questions

Selling Your Spot

6 questions

Transactions & OTP

4 questions

Safety & Trust

4 questions

Payments & Refunds

4 questions

Cancellations & Policies

4 questions

Account & Profile

4 questions

Still have questions?

Our support team is here to help. Reach out and we'll get back to you as soon as possible.

support@spotdq.com

Frequently Asked Questions

What is SPOTDQ?

How do I create an account?

Is SPOTDQ available in my area?

Do I need to verify my identity?

How do I buy a queue spot?

What is the OTP code and how does it work?

What if the seller doesn't show up?

Can I cancel after purchasing?

What payment methods are accepted?

How do I sell my queue spot?

How do I set the right price?

When do I get paid?

What fees does SPOTDQ charge?

Can I cancel after someone buys my spot?

How do I add a payment method for payouts?

How do I complete a transaction?

What happens if I enter the wrong OTP?

How long do I have to complete the transaction?

Can I view my transaction history?

Is SPOTDQ safe to use?

How does the rating system work?

What if I have a dispute with another user?

How do I report a fraudulent listing or user?

How are payments processed?

How do refunds work?

What currency does SPOTDQ use?

Are there any hidden fees?

What is the cancellation policy?

What happens if a transaction expires?

Can I get a refund if the queue moves faster than expected?

What if there's an emergency and I need to cancel?

How do I update my profile?

How do I change my password?

Can I delete my account?

How do I contact support?

Still have questions?